Ep #243: Steven Mautner – Maximizing Profitably in an Era of Commoditization

Steven Mautner manages a high-volume practice by paying attention to what patients actually want and serving them with efficiency and care. Today he joins the show to share his unique model and tips on how to run a practice with maximum effectiveness and profit.

Listen in as Steven explains how he built a great practice culture, from how he trains and builds his team to the way he handles issues in the practice throughout the day. You’ll learn the importance of picking your battles with insurance, where it’s important to have the right mindset, and more.

Minute Markers:

2:58 – How Steven accidentally bought his first practice.
4:18 – His philosophy for his practice model and the reasoning behind it.
8:28 – The pressure put on dentists and his response to that.
9:49 – Why it’s so important to find out what patients actually want.
15:48 – Who Steven hires and why he looks for people with no experience.
17:40 – How he manages his practice and deals with daily issues.
21:03 – How having an associate (or not having one) affected his practice.
26:49 – The importance of picking battles and have the right mindset.
33:08 – How his upcoming book is going.

Featured on the Show:

Steven Mautner: Website | Facebook
No Nonsense Dentistry for Dental Peeps by Steven Mautner & Emily Letran
Atlas Shrugged by Ayn Rand
For a free book and more, text “Phelps” to 208-269-9111

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