The business side of a dental practice is often an area that is neglected or simply misunderstood by many dentists. Joining the show today is Jake Conway, a dental business analyst who aims to help dentists identify opportunities in their practices. He discusses the important aspects that go into a successful practice and how you can begin to find clarity and solutions that level up what you do and how you do it.
Jake comes from a hospitality industry background, but he made his way into entrepreneurship—particularly the dental industry as a business analyst. Listen in to hear about his passion for connecting with, learning from, and providing value to all of his clients. He also shares insight into identifying symptoms and causes—and how he and his team deliver effective solutions.
- 1:40 – Jake’s background in hospitality and how his career transitioned into entrepreneurship.
- 2:52 – The importance of communication and providing understanding in a business.
- 6:46 – What Jake’s team reports on and how it’s different from other kinds of reports you may already be getting.
- 10:58 – Key metrics to pay attention to in business and how to find clarity.
- 13:20 – Why treating the root cause of the problem is key—and how Jake does that.
- 15:36 – Where to start if you know your practice needs to improve.
- 20:03 – One key concept of business that trumps the others.
- 24:14 – How your practice can prepare to survive these uncertain times.
Featured on the Show:
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